Yaseen Kriel

Senior Technical Support Specialist at SAOTA

Yaseen Kriel is a seasoned IT professional with extensive experience in technical support and engineering. Currently serving as a Senior Technical Support Specialist at SAOTA since March 2023, Yaseen supervises a team of five support engineers while managing and troubleshooting escalated tickets for over 200 end-users on Windows platforms. As a Co-Founder of Jumpstarter Crowdfunding, Yaseen has contributed to creating a platform that connects innovative ideas with supportive individuals. Previously, Yaseen held roles as a Senior IT Engineer and Senior Desktop Engineer at Kurtosys, where responsibilities included designing system architecture and resolving technical issues. Additionally, Yaseen worked as a Technical Specialist at UCS Technology Services, focusing on delivering exceptional customer service and technical solutions, and spent over a decade as a POD Leader at Nerds On Site, emphasizing team growth and engagement. Yaseen holds an A+ degree from Blue Chip Technical Academy and completed Matric at Islamia High School.

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