Adel Gheith is an experienced professional in the field of customer engagement and support, currently serving as the Engagement Support Lead for North America - West at SAP since 2009. In this role, Adel is responsible for managing strategic customer relationships and ensuring a superior delivery experience across all premium and strategic engagement contracts. Previous positions at SAP included HANA Deployment Support Lead, Team Lead for the HANA Modeling & Performance Task Force, and Senior Support Engineer. Adel's earlier experience includes working as a Technical Consultant at Celectica from January 2000 to January 2004. Adel holds a Master of Business Administration (MBA) from West Chester University of Pennsylvania and also attended McGill University from 1996 to 1999.
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