Andre Jackson, PhD, is a Strategic Solution Lead with over 25 years of experience in SAP. They have served as a Senior Support Engineer at SAP Ireland, where they led a Six Sigma project that improved product documentation processes. In their role as a Platinum Support Consultant at SAP America, they specialized in negotiation and conflict management, facilitating workshops globally. Andre is currently pursuing a Bachelor of Arts in Business Administration and Business Studies, while also completing a PhD in Business Psychology. They hold a Master of Science in Negotiation and Conflict Resolution.
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