• SAP

Andrea Juarez

De-Escalation Architect, Global Customer Engagement, SAP Enterprise Cloud Services

Andrea Juarez is currently a Senior Digital License Advisor at SAP, where they support an emerging talent sales team and enhance customer compliance and upsell strategies. Previously, Andrea served as a De-Escalation Architect, managing critical situations for RISE with SAP customers and coordinating across various lines of business. With a BA in English from Hawaii Pacific University, they have also held roles in HR and administrative support, successfully managing critical operations and enhancing customer satisfaction throughout their career. Prior to joining SAP, Andrea gained experience as a Human Resources Data Specialist and HR Team Member.

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Morton, United States

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