April McAlpine

April McAlpine is a strategic thinker and trusted advisor with a strong background in customer success and people leadership. They have held significant roles at SAP from 2019 to the present, currently serving as the CX CSP MU Lead for Korea and Co-MU Lead for ANZ, where they drive positive strategic outcomes for customers. Previously, they contributed to the success of various organizations, including Gigya, Stackla, and Commonwealth Securities and Investments, where they honed their skills in customer engagement and training. April also built the first Asia-Pacific Fellowship program, achieving a 50% increase in customer resources. They hold a Diploma of Business Administration from the Sydney Institute of Business and Technology and a degree in International Business from Macquarie University.