Balaji K has extensive experience in software support and engineering, currently serving as a Senior Solution Support Engineer at SAP Labs India. Responsibilities include providing support for the Commerce Cloud product and troubleshooting complex scenarios using tools like Kibana and Dynatrace, alongside maintaining solutions built on Java and cloud environments. Previous roles include Team Lead at CIAR Software Solutions, overseeing a development team, and Cloud Support Engineer at RLabs Enterprise Services Ltd., managing 24/7 support operations for commerce cloud customers. Balaji also served as a Systems Engineer at Infosys and Thiru Arooran Sugars Ltd., focusing on software development and database management. Educational background includes a B.Tech in IT from Velammal Engineering College.
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