Beth Jacobsen

Beth Jacobsen is a passionate leader and customer advocate with over twenty-five years of experience in customer service, including significant roles in the SaaS industry. They have held various positions such as Director of Customer Care at When I Work and Senior Manager of Technical Support at Leadpages, where they focused on team scaling, employee engagement, and customer satisfaction. Beth has served as VP of Finance for HDI Minnesota and has been an active HDI Local Chapter Officer for over thirteen years, emphasizing mentorship and building cohesive teams. They earned a Bachelor of Arts in Sociology from St. Catherine University.