Caroline R. has a diverse professional background in sales support, customer success, and content review, with significant experience in the technology sector. At Citrix, from June 2019 to April 2022, Caroline R. excelled as Renewal Sales Support for EMEA, focusing on maintaining relationships with distributors, partners, and end users while managing large customer renewal quoting queries on Salesforce. Subsequently, from April 2022 to May 2024, Caroline R. served as a Customer Success Partner Advisor and later as a Senior Advisor at SAP, enhancing customer engagement and support. Prior roles include a position at Accenture Digital as a Senior Content Ad Review Specialist for Google/YouTube, and as a Sales Administrator & Market Manager at Honest2Goodness. Caroline R. holds multiple relevant qualifications, including a Bachelor's degree in Marketing from Centro Universitário de Belo Horizonte and various certificates in Digital Marketing, International Marketing, and Data Analytics.
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