Chen Dijia, PMP, MBA, has a diverse background in customer service, compliance, and operations management. Beginning a career at Bank of Communication as a Customer Service Representative, Chen transitioned to roles in fraud and compliance at PayPal, and then served as a Senior Compliance Specialist at Herbalife, where responsibilities included evaluating service providers and analyzing compliance violations. Currently, Chen holds the position of Operation Manager at the Innovation Center at 安永, managing innovative projects and customer engagement programs. Chen's educational background includes a Master's degree in English Literature from Shanghai International Studies University and a Mini-EMBA in Business Management from Fudan University.
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