Dan Smith has extensive experience in IT support and analytics across multiple organizations, including Crystal Decisions, Business Objects, BCIT, and SAP. Starting as a Help Desk Support Technician, Dan advanced to roles such as Enterprise Systems and Support Analyst, BI Analyst/Developer, and Senior Analytics Designer/Developer. Key contributions include developing reporting solutions, standardizing support processes, and leading analytics and dashboard creation. Dan's expertise encompasses managing projects across geographical regions and presenting technical information to diverse audiences, showcasing strong leadership and technical skills throughout a progressive career.
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