Dawn Gruszewski

Dawn Gruszewski is a Senior Product Manager at SAP, bringing over six years of experience in developing enterprise-level customer support tools that utilize AI and ML techniques. In this role, they focus on delivering intuitive, real-time solutions and prioritizing accessibility and seamless integration to enhance customer experience. Previously, Dawn worked at CACI as a Team Lead, at Sedgwick CMS as a Web Application Manager overseeing application development, and at Concur managing development teams through significant tech transitions. They hold a degree from George Mason University, where they studied from 1986 to 1990.