Derek Matthews is a professional in Knowledge Management Architecture with an extensive background in technology and support operations. They served as a Knowledge Management Architect at NCR and led Global Support Operations at AT&T GIS/NCR from 1994 to 2000. From 2000 to 2017, they held multiple roles at SAP Ariba, including Lead Knowledge Architect and Chief Knowledge Architect for Customer Support. Currently, Derek is the President and CEO of BeyPixels, LLC and co-developer of Family Roll Call, while also serving as Chief Support Innovation Officer at SAP. Derek earned a BS in Electrical and Computer Engineering from Clemson University in 1993.
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