Douglas Rocha is a Senior Site Reliability Engineer with extensive experience in cloud-based system performance and reliability. From 2021 to 2023, they served as a Support Engineer at SAP, focusing on HANA Database setup and optimization. They previously worked as a Support Engineer at e-Core, Meta, and HCL Technologies, gaining expertise in various technologies including Atlassian products, incident response, and account management. Douglas holds a Bachelor of Technology in Information Technology Management from IERGS/UNIASSELVI, which they completed in 2019.
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