Eric Vale is a Vice President and Head of Premium Engagement with over 19 years of experience in strategic planning for information technology services, focusing on both on-premise and cloud solutions for national and international clients. They have held various roles at SAP, including Senior Business Process Management Consultant and Premium Engagement Director, where they managed teams and fostered long-term relationships with premium customers. Previously, Eric worked as a Pre-Sales Consultant at IDS Scheer and completed several educational programs, including Project Management and Leadership training at SAP and the University of California, Berkeley. Fluent in English and Portuguese, they are dedicated to optimizing service delivery and customer satisfaction.
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