Erick Ramirez is the VP Head of Customer Services and Delivery at MCLAC, where they focus on guiding customers through their business transformation journey in the cloud. With 21 years of experience at SAP, Erick has held various roles including Head of Delivery and Adoption for SAP LAC South and Customer Engagement Manager. Prior to SAP, Erick worked for eight years in the SAP ecosystem on projects across Chile, Brazil, and Argentina, and began their career as a consultant at Orden. Erick holds an MBA in Business Administration from Universidad Adolfo Ibáñez and a degree in Commercial Engineering from Universidad de Talca.
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