Erika U.

Erika U. is a Senior Partner Customer Success Manager with extensive experience in customer service, business operations, and partner success management. They began their career at Scotiabank as a Customer Service Representative from 2003 to 2007, followed by a role at Accent Fairchild Group in business operations and payroll. From 2012 to 2020, Erika worked at SAP as a Partner Service Advisor and held various roles including Partner Business Manager and Human Resources Coordinator. Erika has also pursued higher education, earning degrees in Economics from Concordia University and Human Resources Management and Project Management from McGill University.