Fidel Vales is a Platinum Support Engineer at SAP SE, where they specialize in Oracle Database and HANA Platform support, focusing on delivering optimal customer experiences. Previously, Fidel served as a Senior Support Engineer and Expert Technical Support Consultant at SAP AG, and held various roles at Compaq Ireland and SAP GSC Ireland. With extensive experience in Oracle technology, they have contributed to training and mentoring colleagues across regions. Fidel holds a Licenciado degree in Economics from the Universidad de Santiago de Compostela.
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