Glenn Pugh

Global Process Executive, Global Customer Operations

Glenn Pugh is a seasoned professional with extensive experience in customer engagement and business development across multiple organizations, primarily within the technology sector. Currently serving as a Global Process Executive at SAP since April 2017, Glenn focuses on post-sales customer engagement and process optimization. Prior roles include Managing Director at SAP Ariba and Customer Engagement Executive at Ariba, where responsibilities ranged from maximizing customer value through partnerships to managing daily customer relationships and driving revenue growth. Additional experience includes leadership positions at SmartBen, CareerBuilder.com, Sun Microsystems, and NSC Systems Group, complemented by an MBA from Emory University's Goizueta Business School and advanced degrees from Mississippi State University and The University of Alabama.

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