Heike Schembera-Blum is currently a Service Owner for SAP Integration Experience Feedback at SAP SE, where they focus on incorporating customer insights throughout the product lifecycle. Previously, they have held various roles at SAP, including Customer Engagement Lead and Head of Customer Influence, emphasizing cross-unit quality services and customer feedback. Heike holds a Diplom Betriebswirt (BA) in Handel from Berufsakademie Stuttgart and a Master of Business Administration (MBA) in International Business from Schiller International University.
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