Isabela Andrade is a skilled professional with extensive experience in customer support and data analysis. At TRANSCOSMOS INFORMATION SYSTEMS LIMITED, Isabela served as a Customer Support Associate, effectively resolving client issues in a fast-paced environment. Transitioning to SAP, Isabela took on roles as an Associate Solution Support Engineer and currently as a Solution Support Engineer, providing technical assistance and leading initiatives to improve case resolution efficiency. Additionally, experience at CONTEXT involved data analysis and management, achieving substantial efficiency improvements in project workflows. Isabela's academic background includes multiple bachelor's degrees in Mechanical Engineering and Petroleum Engineering from esteemed institutions in Brazil and Hungary.
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