JL

Jenna Ly

User Experience Researcher

Jenna Ly has a diverse background in marketing, customer service, and user experience research, with significant experience in various companies. Starting as a Marketing & Customer Service Executive at Saigon VRG Investment Corporation in 2014, Jenna progressed to become a Senior Marketing & Operation Supervisor at Dream Incubator, followed by a role as a Digital Marketing Planner cum Project Manager at transcosmos Vietnam Co., Ltd. In the role of Research Team Lead at MoMo (M_Service), Jenna honed leadership skills before transitioning to the position of User Experience Researcher at SAP in September 2024. Jenna holds a Bachelor of Business Administration in International Business Administration from Foreign Trade University in HCMC and a Master of International Business Administration from National Cheng Kung University, achieving a score of 92/100.

Location

Ho Chi Minh City, Vietnam

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