Jin Chua is a Senior Researcher at SAP, where they lead research initiatives to enhance customer and employee experience and contribute to strategic development. Previously, Jin held various roles including Manager of UX Research at NBCUniversal Media, LLC, and Senior UX Researcher at AnswerLab. Their journey began with internships in social media and marketing, followed by positions in brand analysis and strategy. Jin earned a Master of Arts in Psychology from New York University, reflecting their commitment to understanding human behavior at the intersection of technology and persuasion.
Location
Seattle, United States
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