Jin Zhang is a Senior CRM Consultant at SAP Labs China, specializing in CRM7.0, service lifecycle, and portfolio management. With over 10 years of experience in business software and services, Jin has worked in various roles including sales, presales, and consultancy across industry sectors like high tech and consumer products. Jin holds a Bachelor’s degree in Management Engineering from Beijing Jiaotong University. Prior to joining SAP in 2006, Jin held positions at companies such as UFIDA and Baosteel International Economic & Trading Co., Ltd.
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