John Keogh is a Senior Customer Engagement Expert at SAP, where they focus on delivering exceptional customer experiences for premium clients while managing internal processes and resolving service issues. They previously served as a Technical Quality Manager at SAP, where they developed customer safeguarding plans and maintained communication between various teams. John began their career as an intern at EirGrid and holds a Bachelor of Science (BSc Hons) in Computer/Information Technology Administration and Management from South East Technological University.
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