John Micale

John Micale is a Senior Advisor for Business Technology Platform Customer Success at SAP, where they drive customer engagement and value realization for cloud services. They have a diverse background in customer success management, having previously served as a Director for Technical Account Management at WeWork, where they improved partner satisfaction scores and established best practices. Prior to that, John was a Manager of Technical Accounts and Service Delivery at oXya, managing SAP solutions and customer satisfaction across various industries. John is pursuing a Bachelor of Science in Computer Engineering at the New Jersey Institute of Technology.