John Peter is a Senior Manager of Escalations at SAP with over 17 years of experience in project management, customer escalation management, and software implementation. Previously, they served as a Senior Product Specialist at SAP Labs India Pvt. Ltd. from 2013 to 2016, where they managed the product lifecycle and provided high-level escalation support. John has a strong background in consulting and project management across various industries, including banking and professional services. They hold a Master's degree in Human Resource Management from Bharathidasan University.
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