Juan Marrero is a Customer Delivery Manager at SAP Labs Canada, overseeing the delivery of SAP's Enterprise Cloud Services and contributing to customer satisfaction and strategic positioning. With over 17 years of experience in various SAP roles, including Senior Support Consultant and Partner Quality Advisor, they have consistently demonstrated expertise in enhancing service delivery and managing customer relationships. Previously, Juan worked as a Technical Trainer and System Engineer across diverse sectors in Venezuela. They hold a Bachelor of Science in Computer Science from Universidad Nueva Esparta and have furthered their education with courses in coaching and leadership.
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