Kavya Krishnan is currently the Global Lead for Support Readiness and Customer Success at SAP, focusing on SAP BTP Integration and Foundation Services. Previously, from 2020 to 2023, they served as a Product Owner for S4HANA Enterprise Asset Management, delivering key applications and processes. Prior to that role, Kavya worked as a CX Product Expert at SAP Labs India from 2014 to 2020, where they specialized in safeguarding CX implementations and enhancing customer engagement across various regions. Kavya holds a Bachelor of Engineering degree from R. V. College of Engineering, Bangalore, obtained in 2004.
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