Ken Welsh has extensive experience in service delivery and client management, beginning as a Service Delivery Manager and Cloud Delivery Project Executive at IBM from January 2007 to March 2009, where responsibilities included overseeing Message and Change control Towers for a significant outsourcing deal. Welsh continued at IBM Global Services as a Global Delivery Manager from April 2008 to October 2019, honing skills in global operations. Currently, Welsh serves as a Client Delivery Manager at SAP since November 2021, focusing on client success within the cloud environment.
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