Kevin Murray is a seasoned professional with extensive experience in client delivery and customer success management. Currently serving as a Senior Client Delivery Manager at SAP, Kevin previously excelled as a Senior Escalation Manager - UKI Lead at Salesforce, where responsibilities included escalation and risk management to enhance customer success through data-driven insights. Kevin's career at SAP began in various roles including LCX Senior Onboarding Specialist, Customer Onboarding Specialist, Cloud Service Delivery Consultant, and Customer Success Manager. These positions demonstrated a commitment to customer satisfaction and support efficiency. Prior to SAP, Kevin worked at Pat Murray & Co. Accountants Ltd in digital marketing and website design. Kevin holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Galway-Mayo Institute of Technology.
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