Lily Tao is the Support Center Lead for SAP in China and the Co-Site Manager at SAP Labs China. With a robust background in the computer software industry, Lily has held various roles at SAP since 2007, including Support Team Manager and Support Engineer. Lily also chairs the Business Women Network in SAP Greater China and is a certified coach. Holding a Master's degree in Computational Linguistics from Ludwig-Maximilians Universität München, Lily possesses strong skills in Business Process, Microsoft Office, SAP ERP, and Business Intelligence.
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