Lorelei Driscoll

Lorelei Driscoll, a seasoned professional with extensive experience in customer experience and account management, has a strong track record of driving customer retention and satisfaction. At Brainshark, Lorelei successfully implemented a customer experience initiative that increased retention rates from 50% to 80% within a year. As a Senior Customer Success Manager at Cornerstone OnDemand, Lorelei managed a $9M global account portfolio, achieving retention rates exceeding 95%. In subsequent roles at SAP, Lorelei excelled as a Senior Account Executive, identifying opportunities in multi-million-dollar accounts while maintaining a substantial pipeline. Lorelei began a career in technology integration with Countrywide Home Loans and holds a Bachelor’s degree in Economics from Ursinus College.