Malene Hinge Høyer has over 10 years of experience in HR and IT, emphasizing customer success, project management, and process optimization. Malene's career includes roles such as a Customer Care Consultant and Product Developer at Bluegarden, where they enhanced the customer experience and improved product reliability. At Talentsoft, Malene served as the Nordic Customer Success Manager, focusing on relationship management and ensuring client satisfaction. Malene holds a Master's degree in HRM from Copenhagen Business School and has additionally completed a strategy implementation course at CBS Executive. Currently, they are involved in multiple strategic roles at SAP, including Enterprise Customer Success Partner and Principal Customer Success Manager.
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