Marcel Brun

Marcel Brun is a Senior Customer Success Manager for Customer Experience (CX) at SAP, a role that commenced in April 2023, focusing on aligning customer business strategies with technology solutions to enhance user adoption. Prior to this position, Marcel served as a Senior Sales Executive for SAP Commerce Cloud in Middle & Eastern Europe from August 2022 to March 2023 and held multiple roles at SAP from 2011 to 2022, including Regional Marketing Director and Business Development Manager. Earlier in Marcel's career, a tenure at HP spanned from 2000 to 2011, featuring positions such as Value Channel Sales Development Manager and Digital Commerce Manager. Marcel Brun's academic credentials include ongoing studies at ZHAW School of Management and Law, a marketing diploma from HWZ University, and a Bachelor’s Degree in Business Administration from HFW Baden. Additionally, Marcel contributes as a Guest Lecturer in Customer Experience Management at HWZ University.