Marie Hardiman has a strong background in technical support and IT customer service, with experience at MICROS Systems Inc. as a Technical Support Agent, where responsibilities included logging calls and resolving application issues within Service Level Agreements. At SAP, Marie held multiple roles including Support Team Manager, Senior Support Engineer, Product Area Lead, and Success Factors Support Associate from July 2020 to August 2023. Prior to that, Marie worked at Hewlett Packard as a Global IT Customer Support Agent, focusing on ensuring HP application environments were performing optimally. Educational qualifications include a Bachelor's Degree in Commerce with Honours and a Master's Degree in Management Information Systems from the National University of Ireland, Galway, along with a high school education from Mercy Convent Tuam.
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