Markus Uhlig is an experienced professional with a strong background in cloud services and customer experience transformation. From September 2009 to August 2011, Markus worked at SAP in various roles, including Cloud Service Delivery Consultant, Focus Area Manager for Sales & Service, and Program Manager, focusing on customer experience transformation for large enterprises. Currently serving as the Head of SME Customer & Partner Care since April 2022, Markus is responsible for driving Cloud ERP product success for mid-market customers and partners. Additionally, Markus has held positions as Head of Customer Excellence Office, Product Owner, Senior Project Manager, and Product Expert in Hybris Cloud for Customer Expert Services. Markus holds a Diplom in Wirtschaftsinformatik from Universität Mannheim, obtained between 1999 and 2004.
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