Martin Kröhner has extensive experience in customer success and business process management, primarily in the technology sector. Currently serving as the Head of Virtual Customer Success at SAP Signavio, Martin leads a team of Customer Success Managers focused on the MEE and APAC regions, driving adoption and retention for a growing customer base. Prior roles include Virtual Customer Success Manager at SAP Signavio and Business Process Manager at Elli, a brand of the Volkswagen Group. Martin's background includes positions as a Functional Lead and BPM & Product Trainer at Signavio, as well as consulting experience at BIOTRONIK. Martin holds a degree from Hochschule für Technik und Wirtschaft Berlin with a GPA of 1.6.
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