Mauricio Silva is a lead consultant at SAP Customer Experience, focusing on product adoption and customer satisfaction for the CX Cloud portfolio. With extensive experience in distributed web systems and cloud computing, they have previously held roles as a senior software architect at Finastra and a senior consultant at Stefanini EMEA. Mauricio employs a strong technical background in various cloud technologies, including Kubernetes and SaaS, to lead complex projects and cross-functional teams effectively. They are also pursuing a Bachelor's degree in Management Information Systems at Universidade Presbiteriana Mackenzie.
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