Melissa Hess

Melissa Hess is a Customer Success Partner specializing in SAP Ariba at SAP, where responsibilities include developing account strategies and enhancing customer satisfaction. Prior to SAP, Melissa held various strategic sourcing roles at Mars, managing significant annual spends and achieving notable savings through effective supplier relationship management and procurement strategies. Previous experience includes positions at GE Transportation, focusing on quality communication and fulfillment, and community relations roles at UPMC Northwest. Melissa holds a Bachelor of Science in Marketing from Penn State Erie and has demonstrated leadership through event coordination and participation in professional networks.