Mertcan T. is currently a Cloud ERP Customer Onboarding Advisor at SAP Deutschland SE & Co. KG, where they focus on customer services and delivery. Previously, Mertcan served as a Service Delivery Manager for SAP Application Management Services at Syntax Systems Deutschland, enhancing customer satisfaction through strong relationships with SAP ERP users. They also gained experience as an IT Consultant at FDM Group, engaging in IT Service Management after completing extensive training. Mertcan's academic background includes a degree from SRH Hochschule Heidelberg.
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