Michael Laverty is a Senior User Assistance Developer at SAP SuccessFactors, with a rich background as a Documentation Specialist and Technical Instructor across various industries, including database, enterprise application, and cyber-security. They have previously held positions such as Principal Information Developer and Instructor at Oracle, and Senior Technical Publications Lead at EFI. Michael's expertise encompasses writing, training, instructional design, and user assistance, and they have worked with multiple organizations, such as FireEye, Inc. and Livingston International. Currently, Michael is pursuing a B.A. in English at Skidmore College.
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