Mike Kromidakis

Mike Kromidakis is a Client Delivery Manager at SAP, where they lead client success initiatives and utilize their ITIL expertise. Previously, they held various roles, including Vice President of Global Managed Services at Appnovation and Senior Production Manager at Nuance Communications. Mike has extensive experience in technical account management and service delivery across multiple organizations, having worked for companies such as hybris software and Visionlab Communications. They began their career as a Customer Service Coordinator at Faxmate and have consistently demonstrated commitment to client satisfaction and operational excellence.