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Nicholas Dean

Quality Programs Lead

Nicholas Dean has extensive experience in application administration, implementation, and project management within educational and corporate settings. Key roles include serving as an Application Administrator at TriZetto Corporation, where significant contributions were made by implementing Cornerstone LMS and enhancing business analytics. At Marshall University, Nicholas worked as an Instructional Developer and LMS Administrator, developing online course materials and maintaining LMS systems. At SAP, Nicholas held various positions, including Project Management fellow, Implementation and Customer Success Manager, and Manager of Critical Incident Engagement, focusing on customer satisfaction, project onboarding, and major incident management across several products. Nicholas holds a Master of Science in Biosecurity and Disaster Preparedness from Saint Louis University and a Bachelor of Science in Chemistry and Biochemistry from Marshall University.

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Pittsburgh, United States

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