Nicola Murphy

Nicola Murphy, with an Executive MBA, has extensive experience in various roles primarily at SAP and SAP SuccessFactors. Currently serving as a Global Process Executive in the Global Renewals Process Office, Nicola contributes to the ONE RENEWAL framework for SAP customers. Previous positions include VIP Program Manager and Customer Retention Executive, where Nicola managed customer interactions and contract negotiations. Prior to SAP, Nicola worked at Celtrak in several roles, including Business Development Manager, achieving recognition at awards such as the Irish Exporters Awards. Early career experience includes positions at Sweeney Hotels and Four Seasons Hotels and Resorts. Nicola holds multiple educational qualifications, including a Bachelor's degree in Hotel, Motel, and Restaurant Management from Galway-Mayo Institute of Technology and is pursuing an Executive MBA at the University of Galway.