Nicy Chacko has an extensive background in software development and support engineering, with notable experiences at organizations such as Bank of America, Tata Consultancy Services, and TIBCO Software Inc. From March 2006 to December 2008, Nicy worked on the Call Delivery and Measurement Technology project at Bank of America, focusing on IVR applications and call center support systems. Nicy also served as an Open Source Developer at Mobchannel in 2010, and later held roles as an IVR Developer and a Software Analyst at Tata Consultancy Services, managing applications for JP Morgan Chase & Co. Since September 2020, Nicy has been a Senior Support Engineer at SAP. Education includes a Master of Science in Computer Science from Northwestern Polytechnic University and a Bachelor of Technology in Electronics & Communication from Cochin University of Science and Technology. Technical expertise encompasses JAVA, J2EE, XML, IVR, Unix, and Eclipse.
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