Olena Grosse is an experienced professional with a strong background in education and customer success management. Early career includes roles at Language Center Simferopol as an intern/teacher for German as a foreign language and at the University of Mannheim as an intern/student assistant focusing on e-learning consulting and research. Grosse's tenure at SAP from 2016 to 2022 involved various positions, including Cloud HCM Customer Engagement Executive and Senior Customer Success Manager, with responsibilities encompassing event support, communication, operations, market research, and strategic marketing planning. Grosse holds a Bachelor of Arts in Culture and Economics from Universität Mannheim, a Master of Arts in the same field from the same institution, and multiple exchange scholarships in linguistics and German as a foreign language from prestigious universities in Germany.
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