Patrick Vidal

Patrick Vidal has over a decade of experience in customer service and account management within various industries, including technology and e-commerce. Notably, Patrick served as a Renewal Representative at Liferay, Inc., managing a diverse portfolio of over 250 customers across the UK, Ireland, and Benelux. Prior experience includes roles at eBay, where proactive fraud analysis and rights management were key responsibilities, as well as a position as an SAP Renewal Account Manager at ServiceSource, focusing on fostering relationships to drive business growth in the MENA region. Most recently, Patrick held the role of Senior Customer Renewal Executive at SAP, overseeing the lifecycle of cloud renewals and negotiations in France and Belgium. Educational credentials include a Diploma in Computer Applications and a Higher Certificate in Business from the National College of Ireland.