Ray Roche has over a decade of experience at SAP, where they drive operational excellence in Quality and the Partner space as a Global Program Manager. Previously, Ray transitioned from a Support Team Manager to a role focused on cross-functional team optimization. Their career began at Oracle, progressing from a Support Engineer to a Customer Success Manager Lead. Ray holds a Bachelor of Science in Computer Software Engineering and qualifications in Quality Management, both recognized for reinforcing their passion for continuous improvement. Beyond their professional pursuits, Ray has served as an SAP Mentor and an ambassador for the Mental Health Wellbeing Program in Ireland, emphasizing a people-first culture.
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