Raymond Yuan is the Director of Industry Group for High Tech and Consumer within the Service Unit of Customer Success at SAP China, where they focus on strategic accounts to enhance customer growth through premium support and innovative services. With 18 years of experience in the SAP and IT landscape, they have held various roles including program director and service delivery manager, emphasizing customer engagement and operational excellence. Raymond has a strong academic background, holding both a Bachelor's and a Master's degree in Computer Science from the National University of Singapore. They are also a certified Project Management Professional and have led multi-disciplinary teams across diverse technical domains.
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