Reinaldo Silva is a Lead Technical Quality Manager and Engagement Architect at SAP Brasil, responsible for managing client contracts with an impressive satisfaction rate of 9.8 and 100% renewal since 2017. With over 18 years of experience in database administration and technical consulting, Reinaldo has developed expertise in SAP Sybase ASE, performance tuning, and crisis management in complex environments. They have held various roles at notable organizations including Itaú Unibanco and EDS, contributing to project management and system support. Reinaldo possesses multiple qualifications, including an MBA in Project and Business Management and a specialization in IT focused on business.
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